Reference

How sunzeel1 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains what we collect when you open an account, how we use it to keep your wallet activity and session history running smoothly, and what options you have to review or…

Account data protectedPayment info kept privateJazzCash & Easypaisa wallet data handled with careYour rights, clearly stated
sunzeel1 How sunzeel1 Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy

Account Support Reach our team through the support tab in your account dashboard. We handle data queries and correction requests within a reasonable timeframe on business days.
Email Contact Send your privacy request or data deletion query to our support email address listed in the account settings page under Help and Contact.
In-App Help Open the help section from your mobile account screen. You can raise a privacy concern directly there, and our team picks it up the same way as any account issue.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We keep your account data secure through a combination of access controls, session management, and payment-flow separation. Here is how each area works in practice.

Payment Data Separation

Your JazzCash, Easypaisa, or Raast credentials never pass through our servers. Wallet confirmation arrives as a reference ID only, keeping your payment credentials inside the app where they belong.

Cookie Use

We use session cookies to keep you logged in during your visit and preference cookies to remember your account language setting. No third-party advertising cookies are placed on your account pages.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Each session is bound to your device fingerprint, and unusual login attempts trigger an account hold pending your confirmation.

Data Retention and Deletion

Transactional records are kept for the period required by applicable rules. Once that window passes, data is deleted. You can request early deletion of non-transactional data by contacting our support team directly.

Common Questions About Your Data

If something is unclear about how we handle your information, these answers cover the questions we hear most from Pakistan account holders.

We collect your mobile number, a wallet reference when you deposit via JazzCash, Easypaisa, or Raast, your device type, and login timestamps. We do not collect your wallet PIN or payment credentials.

Yes. Contact our support team through the Help section in your account. We will compile your data record and send it to your registered mobile number or email address within a reasonable period.

We do not sell or share your personal data with marketing companies. Data may be passed to payment processors like JazzCash or Easypaisa only as needed to complete your transaction, under their own privacy terms.

Send a deletion request through the contact email in your account settings or raise it via the in-app help tab. Non-transactional data is removed promptly; transactional records are retained as required by applicable rules.

Your session and preference data is deleted when you close your account. Transactional records tied to your JazzCash, Easypaisa, or Raast deposits are kept for the legally required retention period, then permanently removed.

Session cookies keep your account active during a visit. You can disable non-essential cookies through your browser settings, but doing so may affect how your account page loads and whether your session stays active.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.